The Commercial Team of SF Recruitment are currently recruiting for a National Aftersales Representative
Role scope: National Location: Office based in Leicester, however, this is a home based with national travel
To ensure that the integrity of the brand is supported and promoted by the approved distribution network To grow and develop the complete product profile at each customer and support the growth of the brand as the primary product by supporting them by using development Support the distributing network to support their own customers with the product to help promote upselling at branch level
- Ensure there is a structured itinerary and visit plan for the approved distribution network. - Within the structured visit plan, (where applicable) the complete product range has been promoted in conjunction with the rebate scheme. - Work with our independent distributers to help support growth within the targeted product lines. - Introduce maintenance network team to new opportunities for Service stations, working with the local distributers - Work with Credit control to make sure all accounts are kept up to date - To help profile fleets in each parts distributers area. - Keeping customers up to date with new products - Keep back office updated on external experiences and identify improvements - To always provide first class customer service. - To communicate customer perceptions and objectives within the company, to influence company strategies. - To monitor and report activities within the market relevant to the company's operations. - Be the eyes and ears of what our competitors are offering new and old - To attend trade evenings and trade shows- Supporting workshops in the work processes and organisation to achieve required Maintenance standards. - Supporting approved workshops in developing 3rd party local and national maintenance contracts. - Ensuring the use of genuine parts. - Build a database of distributer providers by key fleets, fleet size - Always adhere to the company's health and safety policies - Ensure the customer database is always maintained. - Provide customer and market reports as requested. - Support the development and implementation of marketing material and events. - Identify partnering opportunities for complimentary third-party products to broaden the Company's offerings. The candidate - Ability to operate and build relationships at all levels. - A background of working in a customer facing role within the Commercial vehicle industry, - Experience with parts distributors, fleet operators and CV workshops. - A self-motivator who is keen to drive both their career and the business forward. - Proficient in the use of MS Office and generally IT savvy.
If you are interested in this opportunity, please send your application or email me direct to