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GAME ROOM FLOOR CLERK

Location
Chesapeake Beach, Maryland
Job Type
Permanent
Posted
8 Sep 2022
Description:
Greet all guests in a warm and enthusiastic manner and assist in seating guests or directing guests to open gaming machines and/or areas as needed.
Always provide a friendly and warm customer service. Answer questions, and make suggestions regarding food, service, or providing or explaining other resort amenities.
Observe guests to fulfill any additional request and to anticipate any additional needs.
Clean and service game machines as needed.
Monitor clean and restock beverage station.
Handle any guest cashing gaming tickets and making change requests as needed.
Maintain floor cleanliness. Seats positioned in front of machines, discarded tickets off the floor, cups and food discarded, trash receptacles emptied.
Observe and perform safety tasks-trip hazards, spills, broken seats etc.
Assist in cleaning and wiping down all areas of gaming.
Notify a Go To, supervisor or manager immediately of any guest complaints/accidents and/or issues.
Monitor guest traffic and behaviors. Excessive alcohol, disruptive behavior, or disturbing other patrons notify Security immediately.
Practice and observe all safety rules and procedures.
Assist all other team members in any duties as requested.
Maintain and follow all cash handling procedures.
Requirements:
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to scrupulously follow all resort policies and procedures.
Attend required meetings.
Endorse and understand all event promotions in Gaming and Bingo
Promote and upsell Players Reward Cards as needed.
Minimum lifting of 55 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, standing for prolonged periods of time.
Minimum pulling of 50 pounds.
Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
Understanding of gaming rules and takes the responsible gaming webinar.
Must have good mathematical skills.
High school education preferred. Relevant training and experience required.
CPR training and first aid training preferred.
Other duties may be assigned.
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Details

  • Job Reference: 706737133-2
  • Date Posted: 8 September 2022
  • Recruiter: Chesapeake Amusements, Inc.
  • Location: Chesapeake Beach, Maryland
  • Salary: On Application
  • Sector: Retail & Consumer Products
  • Job Type: Permanent