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Creative Services Manager

Oak Brook, Illinois
8 Sep 2022


OptioRx is a national chain pharmacy focused on providing best-in-class patient care in niche therapeutic areas, including compounded custom medications for humans and animals, fertility, home infusion, hospice, and digital pharmacy services. We are a national provider serving 47 states and Washington DC, headquartered in Oakbrook, Illinois.

At OptioRx, we value team members with committed confidence that supports our Core Values. Empowered - put trust in our people and empower them to succeed. Innovative - offer innovative solutions that target the growth and scale of OptioRx on a national stage. Efficient - drive efficiency by creating economies of scale and expertise. Accountable - own our commitments and the quality of our work, while holding ourselves accountable to drive real results. Ethical - ensure unwavering integrity and business ethics. Energy - move fast with a sense of urgency and honest communication.


The Creative Services Manager will be responsible for coordinating and managing all marketing activities for the company, and all phases of creative development work from concept to completion. This position is responsible for managing and coordinating all functions of the company's marketing needs between internal stakeholders and external marketing suppliers, vendors, and resources. This position will also lead and manage content and strategy to build a consistent OptioRx brand and lead the consolidation of company branding across all its pharmacies. The role will create and design marketing materials and content, manage company's capabilities power points, master collateral templates, and branding and marketing content across the board. This position will also be responsible for routinely updating webpages, design and manage content of the company website, and collaterals needed for digital marketing and SEO. The candidate must be able to learn, adapt and excel in a fast-paced environment while effectively communicating the digital marketing concepts to multiple stakeholders. This position works very closely with the Executive Team and Sales Department.


  1. Develop, enhance, and maintain master marketing collaterals for branding and sales initiatives for all lines of business. Must routinely review marketing collaterals to ensure consistency in message, format, and marketing themes.
  2. Provide creative input and direction on marketing collaterals, including content, messaging, design, color schemes, and styles by collaborating with the business and sales teams internally and external resources.
  3. Lead brainstorming/creative sessions to generate ideas, revise content and presentations, approve/reject ideas and provide feedback to their team.
  4. Creates, updates, and maintains a structured marketing folder on company drive to house all marketing templates, master referral forms and collaterals, marketing authorization forms, and external customer marketing pieces. Produces and updates marketing policies and procedures for processes when necessary. Obtain approval of marketing policies and procedures by executive team.
  5. Directly works with and manages external vendors that provide marketing support services including but not limited to the website designers, graphic designers, web-site developers, digital marketing associates, and others involved in the branding of the company.
  6. Directly manage and lead offshore marketing resources by assigning daily tasks, providing feedback on quality of work and performance and ensure project deliverables and deadlines are met.
  7. Manage and maintain digital marketing pipeline for the company, which includes social media posting, marking calendar, and healthcare campaigns.
  8. Manage and maintain company web-based platforms, which will include routine review and updates of page content, page design and layout and announcements. This also includes working with cross-functional resources to manage company website.
  9. Develop marketing manuals and user guides, training material and other project deliverables to meet the department needs.



  1. Education and/or Training: Bachelor's degree in marketing, fine art, design, or relevant field
  2. Professional Experience:
  3. 5 - 7 years of experience in relevant field work
  4. Working understanding of any software in marketing or digital field, such as graphic design, video editing, social media, project management.
  5. Must have advanced proficiency with M.S. Office, Outlook, Excel, Word, Power Point, Adobe, Design tools, internet, web-based applications, and other office equipment.
  6. Must be able to communicate effectively and confidently with business partners, project team members and senior management. Excellent verbal, written communication with the ability to develop and present information in various formats.
  7. Ability to organize, prioritize work, meet deadlines and work independently.
  8. Creative problem solver, flexible, proactive and ability to work in a fast paced, ever-changing environment.
  9. Skills/Knowledge: Underlying skills that enables an employee to perform effectively on the job.
  10. Excellent verbal and written communication.
  11. Ability to work in a fast-paced environment, Ability to multi-task on a regular basis.
  12. Strong analytical skills while maintaining attention to details, Innovative problem-solving techniques.
  13. Technical Skills: Underlying skills that enables an employee to perform effectively on the job.
  14. Ability to efficiently use computer systems including Microsoft Office, supply chain systems, inventory management software, vendor portals and related tools.
  15. Ability to communicate effectively over the phone, via email messages, and in person with managers, and all coworkers.
  16. Experience working with project management tools, such as Asana or Monday.
  17. Experience working with client relations management tools, such as Sales Force, HUB Spot, Insightly, or others is preferred.

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  • Job Reference: 706734437-2
  • Date Posted: 8 September 2022
  • Recruiter: OptioRx
  • Location: Oak Brook, Illinois
  • Salary: On Application